Frequently Asked Questions
XbotGo stands out as an intelligent tracking system tailored for sports enthusiasts and families.
Unlock the full potential of your iPhone or Android device by seamlessly transforming it into an automated camera for capturing team sports effortlessly. Just place your iPhone or Android on our gimbal, pair it with the XbotGo App, and experience the magic of automated follow, recording, and live streaming of sports events such as basketball and soccer games.
Enjoy the convenience of minimal interventions, making XbotGo the ideal choice for capturing dynamic sports moments with precision and ease.
Yes, the XbotGo is primarily designed for autonomously following and recording team sports games. However, it also offers the flexibility to be used as a regular handheld stabilizer for various occasions, making it a versatile tool for different filming needs.
The single mode is now live, tracking the person closest to the camera, typically within a distance of about twenty meters.
If you're looking to capture sports action on a smaller field, like a basketball court or a 5v5 soccer field, our portable XbotGo Gimbal T1 Tripod, standing at approximately 4 feet tall, is an excellent choice. It's incredibly easy to fold and unfold for convenience.
For larger fields such as 9v9 or 11v11 soccer games, we highly recommend our 13ft tripod. It offers superior tracking performance and a broader view angle, ensuring an optimal recording experience.
Regardless of your selection, our customized tripods guarantee a fantastic user experience. Alternatively, you can explore third-party tripods with a 1/4" screw-in head, as they are widely compatible with the XbotGo gimbal.
We leverage cutting-edge AI technology to detect the position of both the ball and players, meticulously analyzing factors such as speed, pose, and player actions. Our patented algorithm intelligently determines the focal point of the action based on this comprehensive analysis, seamlessly controlling the gimbal to flawlessly follow through. Notably, all of these operations are executed in real-time directly on smartphones. Whether connected to the internet or not, your phone retains the capability to track and record seamlessly. Explore our collection of demo videos on our YouTube channel, all generously shared by our valued users.
Our headquarters are nestled in Mountain View, California, with strategic warehouses in the USA, Australia, Canada, the UK, Germany, and China. Enjoy complimentary shipping in regions including the USA, Australia, Germany, France, Spain, Italy, Poland, and the Netherlands. For our global customers, we provide international shipping with fees and deliver in about 8-10 business days.
Our products usually ship within 2-48 hours (do NOT include the Pre-sale products). Please be patient my friend, sometimes it will take about few days to be processed by the logistics. Once the tracking number is available, you will receive a shipping confirmation via email!
We don't charge subscription fee and there's no any hidden fees beyond the charge for the hardware.
And also we wouldn’t charge anything for the cloud storage. Feel free to upload your videos there and share with your families or friends.
For now, we wouldn’t charge anything for the cloud storage. Feel free to upload your videos there and share with your families or friends.
1 Year Product Warranty
Guaranteed warranty for one year
30-Day Return Policy
Free returns within the first 30 days after purchasing.
No Monthly Subscription Fee
No hidden fees or subscriptions