Warranty
The BlinkTech Inc (XbotGo) Warranty is provided to the initial retail purchaser of any BlinkTech products. BlinkTech warrants that such products will be free from defects in material and workmanship when put to normal use and properly maintained for the warranty period as described below.
Warranty Period
The warranty period begins on the date the product is received by the customer.
- For customers in Spain, Portugal, and Sweden, the warranty period is three (3) years.
- For customers in other European Union (EU) member countries/regions and Saudi Arabia, the warranty period is two (2) years.
- For all other countries or regions not specifically listed below, the warranty period is one (1) year.
This warranty does not limit any statutory rights you may have under applicable local consumer protection laws.
What is Covered
BlinkTech warrants that your tracking gimbal and other BlinkTech products will be free of defects in materials or workmanship under normal home use. It is recommended that you register your BlinkTech by visiting BlinkTech Product Registration Page, or complete and mail back us the product registration form, so that your purchase information will be stored in our system.
Replacement
BlinkTech will, at its option, replace a defective BlinkTech product without charge. To replace your BlinkTech product, please contact our friendly customer service team to obtain a return shipping label. BlinkTech will ship you a replacement. Replacement BlinkTech product may be new or reconditioned units and carry a 1 year warranty.
Warranty Exclusions
This warranty does not cover damage or issues caused by misuse, abuse, accident, improper installation, improper maintenance, unauthorized repair, modification, disassembly, normal wear and tear, or use with non-BlinkTech accessories or third-party products that cause damage or malfunction.
This warranty also does not cover loss, theft, cosmetic damage that does not affect product functionality, or damage caused by water, extreme temperatures, impact, or other external factors beyond normal use.
Only the use of BlinkTech-branded products and accessories can help ensure proper performance and product compatibility. Damage or malfunction caused by non-BlinkTech products or accessories may not be covered under this warranty and may result in a service fee.
To Report A Claim
If you have a claim related to a product covered by this warranty, please complete a warranty claim by clicking here.
